Privacy Policy
Last updated: 30/12/2025
This Privacy Policy describes how we collect and process personal data on the Psibilitar website (the "Website"), including contact requests and booking requests made through forms.
1. Data Controller
The data controller for personal data is:
- Entity: Psibilitar Lda
- Tax ID: 515489050
- Address: Rua Cano dos Amores, Lote 9, Loja 4, 3040-244 Coimbra
- Email: geral@psibilitar.pt
- Phone: +351 932 452 712
2. What data we collect
Depending on how you use the Website, we may process the following categories:
- Identification and contact data: name, email, phone and information provided in the request.
- Booking data: date/time preference, general reason for request and associated messages.
- Technical and usage data: IP address, online identifiers, pages visited and browsing events.
- Health data (if provided by user): if the user enters health-related information in the form.
3. Purposes and legal basis
We process personal data for the following purposes:
- Responding to contact requests and information
- Management of booking requests (scheduling, confirmation, rescheduling)
- Compliance with legal obligations (when applicable)
- Security and abuse prevention
- Optional cookies (analytics/marketing), with consent
4. Recipients and processors
We may share personal data only when necessary, namely with:
- Service providers (processors) for hosting, maintenance, email and IT support
- Authorized professionals/collaborators, when necessary for request management
- Public authorities, when required by law
5. International transfers
As a rule, we seek to have data processed in the European Economic Area (EEA). If providers outside the EEA are used, we will ensure appropriate mechanisms.
6. Retention periods
We retain data only for the period necessary for the purposes described.
7. Data subject rights
Under the law, you may exercise the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
8. Complaints
If you believe that the processing of your data violates applicable legislation, you may file a complaint with the National Data Protection Commission (CNPD).
9. Security
We implement appropriate technical and organizational measures to protect personal data.
10. Changes to this Policy
We may update this Privacy Policy whenever necessary. We will publish the updated version on this page.
To exercise your rights, contact us through the email indicated. Cookie Policy
